Unify & enhance your user interactions

Elevate your customer service experience with the powerful capabilities of Outgrid, all seamlessly integrated within a single, user-friendly platform.

Used by fast growing teams all over the world
About Us

Redefining customer support

We believe in turning every customer interaction into a lasting relationship. Our platform brings together cutting-edge technology and human-centric design to offer solutions that make customer service more efficient, personable, and impactful.
500

Queries resolved monthly

20

Top tools integrations

24

Customer support availability

AI ticketing system

Automatically categorize, assign, and prioritize support tickets using our AI-driven algorithms.
Benefits

Why choose Outgrid?

Discover the transformative impact of a truly unified customer service experience. With Outgrid, benefits aren’t just features – they’re game-changers for your business.
Integrated omnichannel

Integrated omnichannel

Seamlessly support customers across chat, email, phone, and social media.

Real-time insights

Real-time insights

Understand customer sentiments and issues in real-time, enabling proactive responses.
Scalable solutions

Scalable solutions

Grow your customer support as your business grows, without any hitches.
Data security

Data security

Prioritize customer data protection with our top-tier encryption and security protocols.
AI-powered automation

AI-powered automation

Automate routine tasks and responses, ensuring faster and consistent support.
Seamless collaboration

Seamless collaboration

Foster stronger team communication with built-in collaboration tools, unified responses.

Solve multiple issues with a single ticket

Easily share updates and resolve issues impacting multiple customers with a single ticket.

Real-time custom dashboard reporting

Understand and improve the performance of your bots and team with flexible and customizable reports.
Testimonials
Frequently Asked Questions

Got any questions? we’re here to help

What does Outgrid do?
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Ready to redefine your customer service journey?

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